By Marketing Team. For more information, contact Robert Parmar It’s all about the experience. That’s a phrase heard a lot in customer-focused industries like residential property management. Customer service is one of the largest influencers of the success or failure...
By Marketing Team One of the most basic principles of multifamily property management is to keep tenants happy so they stick around long term. After all, tenant turnover is often one of the largest expenses for owner-operators. So how do we keep renters satisfied and...
By the Operations Team, Summerfield Management For a property owner, damage caused by tenants is as much of a guarantee as death and taxes. From the stove burner left on that results in a fire that sets the cabinets ablaze, to the inflatable hot tub in the living room...
By Operations Team. For more information, contact Robert Parmar To those of us in Property Management, an apartment building is an asset. But to a Resident, it’s a home and sanctuary. Sometimes you have to deliver an unwelcome notice or invoice to a Resident. It’s...