How Deep Is Your Bench? Cross-train staff to maintain smooth operations

August 3, 2022

How Deep Is Your Bench Cross-train staff to maintain smooth operations

by the Operations Team, Summerfield Management

Imagine what would happen if an NFL team didn’t have anyone to step in when their number 1 Quarterback goes down. 

Having a deep bench of players who can keep you in the game (or season) is crucial to the success of a team.

The on-site staff at your investment property are a lot more like an team than you might think.
If your Community Manager or your Maintenance lead gets sidelined, it’s important that someone else on the staff can step up to keep the property operating.

Are you ready to deepen your bench?

Start with these key areas:

Post-pandemic staffing shortages are the new normal across many industries, including Property Management. The more proactive you are about ensuring your staff can fulfill the duties of multiple roles at your property, the more successful you’ll be at maintaining the kind of service that keeps your tenants happy and your units full.

When you’re ready for a better Property Management experience, book a 15-minute call with Robert.


Robert Parmar

Southeast Region





Trevor Manning

Northwest Region




Want More Content?

We are frequently asked how Summerfield Management handles important issues facing the Multifamily industry.

We have complied our Best Practices into a members-only library. Join now and unlock all of our Best Practice Articles:

Summerfield specializes in the management of apartment properties that are approximately 125 units or larger, and is licensed to manage in Washington, Oregon, Idaho, Florida, Georgia, & South Carolina.

If you would like to discuss additional specifics of our management program, please reach out to our Managing Director, Robert Parmar at or call 770-628-5943.

Join the conversation. Follow us on social media.